Privacy Policy

Dukinfield Diagnostics & Tuning respects your privacy and is committed to protecting any personal information you share with us through this website.

This Privacy Policy explains what information we collect, how we use it, and how your data may be processed when you visit our website, submit an enquiry, request a quote, or book a service.

Information We Collect

When you use this website, we may collect personal information such as:

Your name
Email address
Phone number
Vehicle details
Location or service area
Details about the service you are enquiring about
Any information you choose to provide through our contact forms, quote forms, booking forms, emails, phone calls or messages

We collect this information so we can respond to your enquiry, provide accurate service information, arrange bookings, prepare quotes, and deliver our diagnostics, tuning, remapping and related automotive services.

Website Analytics

This website may collect personal information to power site analytics, including:

Information about your browser, device and network
Pages you visit on this website
How you interact with the website
Your IP address
Clicks, scrolling, searches and timestamps

We use this information to understand website traffic, improve our website, and make our services easier for visitors to find and use. This information may be processed by Squarespace, our website platform and analytics provider.

This website uses cookies and similar technologies. Cookies are small files or pieces of text that are downloaded to your device when you visit a website.

Some cookies are necessary for the website to work correctly and securely. Others may be used to help us understand website activity and improve user experience.

Where required, you may be shown a cookie banner allowing you to manage your cookie preferences. Necessary cookies may always be used to allow the website to function properly.

Website Hosting

This website is hosted by Squarespace. Squarespace may collect personal information when you visit this website, including information about your browser, network, device, web pages visited before coming to this site, pages viewed on this website and your IP address.

Squarespace uses this information to operate, protect and improve its platform and services.

Contact Forms & Enquiries

When you submit information through a contact form, quote form or booking enquiry, we collect the information requested in the form so we can respond to your message and provide the relevant service information.

This may include your name, contact details, vehicle information, service requirements and any additional message you send to us.

This information may be processed through Squarespace as our website hosting provider and may also be sent to our business email or stored securely for enquiry management.

Quotes, Bookings & Service Agreements

When you contact us or agree to a service, we may collect information needed to prepare quotes, confirm bookings and carry out the agreed work.

This may include:

Name
Phone number
Email address
Vehicle make, model and registration
Diagnostic or tuning requirements
Appointment details
Service history or relevant vehicle information

We use this information only where necessary to communicate with you, provide the requested service, manage bookings and maintain accurate business records.

Payments & Invoices

If we issue an invoice or take payment for a service, we may collect and store information such as:

Name
Contact details
Invoice details
Payment history
Service details

This information is used for billing, accounting, tax and record-keeping purposes.

Marketing Emails

If you choose to join our mailing list or agree to receive updates from us, we may send you occasional marketing emails about our services, offers or business updates.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or contacting us directly.

We will not sell your personal information to third parties.

Third-Party Services

Our website may use third-party services such as Squarespace, Google Fonts, Adobe Fonts, analytics tools, contact form storage, map embeds or other integrations.

These services may receive certain technical information, such as your IP address, browser details, device information or the page you are viewing, in order to provide their services.

How Long We Keep Your Information

We only keep your personal information for as long as reasonably necessary for the purpose it was collected, including responding to enquiries, providing services, managing bookings, handling invoices, meeting legal obligations and maintaining business records.

Your Rights

Under UK data protection law, you may have rights over your personal data, including the right to access, correct, erase, restrict or object to the use of your personal information. The ICO explains these rights for individuals, including access, rectification, erasure, restriction, portability and objection.

To make a privacy-related request, please contact us using the details below.

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

Dukinfield Diagnostics & Tuning
Based in Tameside / Manchester
Mobile Diagnostics & Tuning Service

Email: [Add your email address]
Phone: [Add your phone number]

Updates To This Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services or legal requirements. Any updates will be posted on this page.

Last updated: May 2026